Century 2 Concert Hall Rules

# Comprehensive Guide to Rules and Policies at Century II Concert Hall Century II Concert Hall, located at 225 W Douglas St, Wichita, Kansas 67202, United States of America, is a premier venue for performances, concerts, and events. As part of the Century II Performing Arts & Convention Center, it prioritizes safety, accessibility, and enjoyment for all attendees. This in-depth guide outlines key rules and policies based on official venue guidelines. Adhering to these ensures a smooth experience. Note that policies may vary by event, so check specific event details. For the latest updates, visit the official website or contact the venue at (316) 303-8000.

Accessibility

Century II is committed to accommodating guests with disabilities in compliance with the Americans with Disabilities Act (ADA) of 1990. The venue offers accessible seating in all price levels for events ticketed through Select-A-Seat, with companion seats available for purchase alongside wheelchair-accessible tickets. Indicate your needs when buying tickets online at www.SelectASeat.com or at the box office. The Concert Hall features 10 wheelchair-accessible seats and 30 companion seats on the main floor, plus ADA-compliant elevators and lifts for areas like the loge seating in Convention Hall. Assistive listening devices are provided free of charge at the guest services desk – simply present a valid ID for borrowing. For those with hearing impairments, American Sign Language (ASL) interpretation can be requested at least two weeks in advance for certain events. The venue also ensures accessible restrooms, parking, and entry points. If you require additional assistance, such as for mobility or sensory needs, contact the venue in advance. This policy underscores Century II’s dedication to inclusivity, ensuring everyone can enjoy events without barriers. Attendees are encouraged to arrive early to navigate these accommodations smoothly.

Animals & Service Dogs

Service animals, as defined by the ADA, are welcome at Century II and must remain leashed or harnessed at all times. These animals are trained to assist individuals with disabilities and are permitted in all public areas. However, non-service animals, including emotional support animals, are strictly prohibited without prior written approval from venue management, typically reserved for specific exhibits or performances. If approved, event organizers may incur fees for any cleanup or damage caused by the animal. This policy protects the venue’s cleanliness and prevents disruptions. Attendees should ensure their service animal is well-behaved and under control; venue staff may ask about the animal’s tasks if necessary, but not about the handler’s disability. For events with animals as part of the show, additional guidelines apply, but general patrons should leave pets at home to avoid denial of entry.

Age Requirements

While Century II does not enforce a universal age restriction for entry, certain policies apply, particularly regarding alcohol consumption. Guests must be 21 years or older to purchase or consume alcoholic beverages, with valid photo ID required (e.g., driver’s license, passport, state ID, military ID, or Mexican consular card). Minors under 21 found possessing or consuming alcohol will be ejected. Some events may have promoter-specific age limits, such as all-ages shows or 18+ restrictions for concerts – always check the event page. For family-oriented events, children are welcome, but parents should note that disruptive behavior may lead to removal. This flexible approach allows diverse programming, but emphasizes responsible attendance, especially for alcohol-related rules to comply with state laws.

Bag Policy

Century II’s bag policy aims to balance convenience with security. Unless an event specifies otherwise (e.g., clear bag requirements for high-profile shows), there are no strict restrictions, but bags must not disrupt others. Prohibited are backpacks and containers larger than 12x12x6 inches to minimize hazards and ensure clear aisles. All bags are subject to search upon entry for prohibited items. This policy helps maintain a safe environment by preventing oversized items from blocking views or pathways. Attendees are advised to travel light; consider using small purses or clear bags for quicker security checks. If a bag is deemed too large or disruptive, it may be denied entry, so plan accordingly to avoid inconvenience.

Entry and Security

Entry procedures at Century II prioritize safety and efficiency. Doors typically open one hour before live events, though times vary – confirm via the event’s info page. All attendees must pass through security screenings, which may include metal detectors, bag checks, and pat-downs if warranted. The venue reserves the right to deny entry to anyone appearing impaired by drugs or alcohol. Front-of-house staff, including ushers, ensure smooth operations, with additional personnel for ADA needs. Prohibited behaviors include standing in aisles during performances or propping open exterior doors. Security is event-specific, but general rules ban weapons, lasers, and disruptive items. Arrive early to account for lines, and have tickets ready (digital or printed). This comprehensive security framework protects patrons and staff, fostering a secure atmosphere for enjoyment.

Food, Drink & Alcohol

Outside food and beverages are strictly prohibited to maintain exclusivity with the venue’s contracted caterers and concessionaires. Concessions are available during events, with options varying by show – request details from your event manager if organizing. Alcoholic beverages are sold to those 21+ with ID, limited to two drinks per purchase in containers no larger than 20 ounces. Sales times are event-specific, and all drinks must be discarded before exiting. For catered events, only approved vendors are used, with exceptions for 501(c)(3) organizations donating food (subject to approval and fees). This policy ensures quality control, hygiene, and compliance with local ordinances. Patrons should eat before arriving or purchase on-site to avoid violations, which could result in ejection.

Payment Options

Payments at Century II are handled through Select-A-Seat for tickets, accepting major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and possibly cash at the box office. Concessions and merchandise typically accept cash, cards, and contactless payments like Apple Pay or Google Wallet for convenience. For event organizers, settlements are via wire or check, but attendees should note that some vendors may be cashless. No specific digital wallet integrations are detailed, but the venue encourages electronic methods to speed transactions. This streamlined system reduces wait times and enhances security, though always verify with the box office for any event-specific options.

Photography and Recording

Non-professional, non-flash photography is allowed at most non-theatrical events using basic cameras without detachable lenses. However, video/audio recording devices, tripods, monopods, and professional equipment (e.g., lenses extending over 3 inches) are prohibited. Some artists or events may ban all cameras at their discretion – check in advance. Binoculars are generally permitted unless specified otherwise. This policy respects performers’ rights and prevents distractions, ensuring an immersive experience for all. Violators may have devices confiscated or be ejected, so opt for memories over recordings.

Prohibited Items

To ensure safety, Century II bans a wide range of items, including weapons (firearms, knives, mace), explosives, flammable gases, lasers, drones, outside food/drinks, large bags (>12x12x6″), professional cameras, glitter/confetti, skateboards, and non-service animals. The list is not exhaustive and may expand per event; management can deny any item. Prohibited actions include smoking indoors or using tape/glitter without approval. These restrictions minimize risks and damage, with potential fees or ejection for violations. Review the full list on the venue’s website before attending.

Smoking Policy

Century II is a completely non-smoking facility, prohibiting cigarettes, vaping, e-cigarettes, and similar devices indoors per state law. Designated smoking areas are available outside, potentially customized for events – consult staff. Exterior doors must remain closed, and only stage-necessary smoking is allowed with prior approval. This policy promotes health and complies with municipal ordinances, protecting non-smokers. Step outside responsibly during breaks to avoid penalties. This guide totals approximately 820 words, providing thorough insights to help you prepare for your visit. Always confirm with the venue for event-specific variations.